Insights, updates, and thoughts on AI, enterprise software, and building products that teams can trust.
If you're building AI-powered customer support — automated triage, response drafting, escalation routing — the model you choose determines whether your AI bill is $89/month or $750/month for the exact same workload.
We scanned 12,538 SaaS companies. These 7 issues kill enterprise deals — most take under 30 minutes to fix.
80% of security questionnaire questions overlap. Build an answer bank once, reuse forever. The 20 questions on every questionnaire.
The practical checklist procurement teams use to evaluate SaaS vendors — before they even talk to your sales team.
We used TrustSignal to scan 20 well-known SaaS companies for publicly verifiable trust signals. The results reveal widespread gaps in email authentication, policy transparency, and security headers.
