Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PrArySoft ("Company," "we," "us," or "our") governing your access to and use of our websites, applications, software, and services (collectively, the "Services"), including but not limited to TrustSignal.tech and any related products.

By creating an account, accessing, or using our Services, you represent that you are at least 18 years old (or the age of legal majority in your jurisdiction), have the legal capacity to enter into this agreement, and agree to comply with these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

PrArySoft provides software-as-a-service (SaaS) products designed for document processing, AI-assisted workflows, and related business applications. The specific features and functionality of each product are described on our website and in applicable product documentation.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will make reasonable efforts to notify users of significant changes that affect their use of the Services.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to protect your credentials. We recommend using a strong, unique password and enabling two-factor authentication where available.

3.3 Account Termination by User

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Services will cease immediately, and we will delete your data in accordance with our Privacy Policy.

4. Subscriptions and Payments

4.1 Subscription Plans

Certain features of our Services require a paid subscription. The pricing, features, and terms of each subscription plan are described on our website. We may modify our pricing with 30 days' notice to existing subscribers.

4.2 Payment Processing

All payments are processed securely through Stripe, Inc., a third-party payment processor. By providing payment information, you:

• Authorize us to charge your payment method for the applicable fees
• Represent that you are authorized to use the payment method provided
• Agree to Stripe's Terms of Service

We do not store your full credit card details. All payment information is handled directly by Stripe in accordance with PCI-DSS compliance requirements.

4.3 Billing Cycle

Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected). Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

4.4 Taxes

All fees are exclusive of applicable taxes (including VAT, GST, and sales tax). You are responsible for paying all applicable taxes, and we will collect taxes where required by law.

4.5 Refunds and Cancellations

Monthly Subscriptions: You may cancel at any time. Your subscription will remain active until the end of the current billing period. We do not provide prorated refunds for partial months.

Annual Subscriptions: You may cancel at any time. If you cancel within 14 days of your initial purchase or renewal, you may request a full refund. After 14 days, your subscription will remain active until the end of the annual period, and no refund will be provided.

Exceptions: We may, at our sole discretion, provide refunds or credits in cases of service unavailability, billing errors, or other exceptional circumstances.

4.6 Failed Payments

If a payment fails, we will attempt to process the payment again and may notify you via email. If payment cannot be processed after multiple attempts, we may suspend or terminate your access to paid features until payment is successfully processed.

5. User Content and Data

5.1 Your Content

"User Content" refers to any data, documents, text, files, or other content that you upload, submit, or process through our Services. You retain all ownership rights in your User Content.

5.2 License to Us

By using our Services, you grant us a limited, non-exclusive, worldwide, royalty-free license to access, store, process, and display your User Content solely as necessary to provide, maintain, and improve our Services. This license terminates when you delete your content or close your account.

5.3 Data Processing

We process your User Content in accordance with our Privacy Policy. We do not use your User Content to train machine learning models without your explicit consent. For enterprise customers, we may execute a Data Processing Agreement (DPA) upon request.

5.4 Your Responsibilities

You are solely responsible for:

• The legality, accuracy, and appropriateness of your User Content
• Ensuring you have all rights necessary to upload and process your User Content
• Maintaining backups of your User Content
• Compliance with applicable laws regarding your User Content

6. Acceptable Use

You agree not to use our Services to:

• Violate any applicable law, regulation, or third-party rights
• Upload or transmit malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to our systems, other users' accounts, or connected networks
• Interfere with or disrupt the integrity or performance of our Services
• Engage in any activity that could damage, disable, or impair our Services
• Use automated means (bots, scrapers) to access our Services without our written permission
• Reverse engineer, decompile, or disassemble any aspect of our Services
• Circumvent, disable, or interfere with security features
• Resell or redistribute our Services without authorization
• Use our Services for any illegal, harmful, fraudulent, or abusive purpose
• Transmit content that is defamatory, obscene, or promotes violence or discrimination
• Infringe upon intellectual property rights of others
• Collect or harvest personal information of other users

We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including suspending or terminating access and reporting to law enforcement.

7. Intellectual Property

7.1 Our Intellectual Property

The Services, including all software, code, design, text, graphics, logos, icons, images, and the selection and arrangement thereof, are the exclusive property of PrArySoft or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes. This license does not include the right to:

• Modify or make derivative works of our Services
• Copy, reproduce, or distribute our Services
• Use our Services for any commercial purpose other than your internal business use
• Remove, alter, or obscure any proprietary notices

7.3 Trademarks

PrArySoft, TrustSignal, and related logos are trademarks of PrArySoft. You may not use our trademarks without our prior written consent.

7.4 Feedback

If you provide feedback, suggestions, or ideas about our Services, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback without any obligation to you.

8. Third-Party Services

Our Services may integrate with or contain links to third-party services, websites, or applications. These third-party services are governed by their own terms and privacy policies, which we encourage you to review. We are not responsible for the content, functionality, or practices of any third-party services.

Your use of third-party services through our platform is at your own risk, and we make no warranties regarding such services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION
• WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRARYSOFT, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
• LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE
• COST OF PROCUREMENT OF SUBSTITUTE SERVICES
• DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICES
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
• DAMAGES ARISING FROM THIRD-PARTY CONDUCT OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Indemnification

You agree to indemnify, defend, and hold harmless PrArySoft, its affiliates, and their respective officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Services
• Your User Content
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Any dispute between you and a third party

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

12. Termination

12.1 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended period of inactivity
• Requests by law enforcement or government agencies
• Discontinuation of the Services

12.2 Effect of Termination

Upon termination:

• Your license to use the Services immediately terminates
• You must cease all use of the Services
• We may delete your account and User Content (subject to our data retention policy)
• Sections that by their nature should survive termination will survive, including intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution

12.3 Data Export

Upon request made prior to termination, we will provide you with a reasonable opportunity to export your User Content. After account termination, we are not obligated to retain or provide access to your data.

13. Governing Law and Jurisdiction

These Terms and any dispute arising from your use of the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for resolution of any disputes arising under these Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute proceedings, you agree to first contact us at support@prarysoft.com and attempt to resolve the dispute informally for at least 30 days.

14.2 Binding Arbitration

If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any class or representative proceeding.

14.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and PrArySoft concerning the Services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms without restriction.

15.5 Notices

We may provide notices to you via email to the address associated with your account, through the Services, or by posting on our website. You are responsible for keeping your contact information current.

15.6 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify you by email at least 30 days before material changes take effect
• Post a prominent notice on our website

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services and terminate your account.

17. Contact Information

If you have any questions about these Terms, please contact us: