Privacy Policy

1. Introduction

PrArySoft ("Company," "we," "us," or "our") operates software products and services including but not limited to TrustSignal.tech and related applications. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our websites, use our applications, or engage with our services (collectively, the "Services").

We are committed to protecting your privacy and ensuring transparency about our data practices. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Create an Account: Name, email address, password, company name, job title, and other registration details.
• Make a Purchase: Billing address, payment method details (processed securely by Stripe—see Section 5), and transaction history.
• Use Our Services: Content you create, upload, or process through our applications, including documents, files, and data you choose to analyze.
• Contact Us: Information in emails, support tickets, contact forms, or other communications.
• Subscribe to Communications: Email address and communication preferences.
• Participate in Surveys or Promotions: Responses and any information you choose to share.

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system, unique device identifiers, browser type and version.
• Log Data: IP address, access times, pages viewed, referring URL, and actions taken within our Services.
• Usage Data: Features used, frequency of use, performance data, and interaction patterns.
• Location Data: General location derived from IP address (we do not collect precise geolocation).

2.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Maintain your session and preferences
• Understand how you use our Services
• Improve our Services and user experience
• Provide and measure advertising effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

2.4 Information from Third Parties

We may receive information about you from:

• Authentication providers (e.g., Google, Microsoft) if you choose to sign in using single sign-on
• Payment processors regarding transaction status
• Business partners and integrations you authorize
• Publicly available sources

3. How We Use Your Information

We use the information we collect to:

• Provide and Maintain Services: Create and manage your account, process transactions, and deliver our products and features.
• Improve Our Services: Analyze usage patterns, diagnose technical issues, and develop new features.
• Communicate with You: Send transactional emails, service updates, security alerts, and support responses.
• Marketing: Send promotional communications (with your consent where required) and personalize your experience.
• Security and Fraud Prevention: Detect, prevent, and respond to security incidents, fraud, and abuse.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes.
• Business Operations: Conduct analytics, research, and business planning.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for processing your personal data include:

• Contract Performance: Processing necessary to provide our Services to you.
• Legitimate Interests: Processing for our legitimate business interests, such as improving our Services, marketing, and fraud prevention, where these interests are not overridden by your rights.
• Consent: Processing based on your specific consent, which you may withdraw at any time.
• Legal Obligation: Processing necessary to comply with legal requirements.

5. Payment Processing and Stripe

We use Stripe, Inc. as our payment processor. When you make a purchase, your payment information is collected and processed directly by Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our servers.

We receive from Stripe:

• Confirmation of successful or failed transactions
• Last four digits of your card (for your reference)
• Card type and expiration date
• Billing address
• Transaction IDs and amounts

Stripe's collection and use of your payment information is governed by their Privacy Policy: https://stripe.com/privacy. Stripe is PCI-DSS Level 1 certified, the highest level of certification in the payment industry.

6. How We Share Your Information

We may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Cloud hosting and infrastructure (e.g., AWS, Google Cloud)
• Payment processing (Stripe)
• Email delivery services
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your information and may only use it to provide services to us.

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.

6.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to:

• Comply with applicable law or legal process
• Protect the rights, property, or safety of PrArySoft, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues
• Enforce our Terms of Service

6.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• Duration of your account or use of our Services
• Legal obligations requiring data retention
• Statute of limitations for potential legal claims
• Business needs such as maintaining backups and archives

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required for legal, tax, or audit purposes.

8. Your Rights and Choices

8.1 All Users

Regardless of your location, you may:

• Access and Update: Review and update your account information through your account settings.
• Delete Your Account: Request deletion of your account and associated data by contacting us.
• Opt-Out of Marketing: Unsubscribe from marketing emails using the link in any marketing email or by updating your preferences.
• Manage Cookies: Control cookies through your browser settings.

8.2 European Economic Area, UK, and Switzerland Residents (GDPR)

If you are in the EEA, UK, or Switzerland, you have additional rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request restriction of processing of your personal data.
• Right to Data Portability: Receive your personal data in a structured, commonly used format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

8.3 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know: Request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it.
• Delete: Request deletion of your personal information, subject to certain exceptions.
• Correct: Request correction of inaccurate personal information.
• Opt-Out of Sale/Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
• Non-Discrimination: You will not be discriminated against for exercising your rights.

To exercise your rights, contact us at support@prarysoft.com. We will verify your identity before processing your request.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. These countries may have data protection laws that differ from your country.

When we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or we rely on adequacy decisions.

10. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection and security
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our Services are not directed to children under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature. Our Services do not currently respond to Do Not Track signals. However, you can manage your cookie preferences as described in Section 2.3.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you by email (for significant changes affecting your rights)
• Post a prominent notice on our website

Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact your local data protection authority. A list of EEA data protection authorities is available at: https://edpb.europa.eu/